Security & compliance

The fine print, in plain sight.

How we handle payments, refunds, cancellations, and your personal information.

Who we are

America First Healthcare is a private health insurance agency offering a variety of private and traditional health insurance plans. Plans are customized based on your health status, income, state, and the level of coverage you select. We do not set insurance prices — premiums are set by the carriers that issue coverage.

Currency

All transactions are processed in US Dollars (USD).

Application fee

For every application submitted through our company there is a non-refundable $80 application fee. This covers application processing, carrier submission, customer service, and administrative support.

Refunds and cancellations

We do not offer refunds on insurance premiums, because premium payments go directly to the insurance carriers. Requests for premium refunds must be made to your carrier.

Plan cancellations can be handled directly with your carrier, or through your assigned agent — we'll help you do either.

Your privacy

Your privacy is of the utmost importance to us, and we take extensive security measures to protect the personal information you provide. We do not sell or share your data with third parties. Information submitted through this website is encrypted and stored securely, and our systems are monitored regularly.

Privacy questions go to cs@americafirsthealthcare.com.

Payment methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • Discover
  • American Express

Payment security

We use Stripe to securely process all payments. Stripe employs industry-leading encryption and is certified to PCI DSS Level 1, the most stringent level of certification available in the payments industry. Your payment details are processed by Stripe and are not stored by us.

Questions about any of this?

Call (888) 728-7640 or email cs@americafirsthealthcare.com.

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