Your trust deserves protection.
You trust us with personal information. Our Chief Information Security Officer oversees our approach to protecting it, supported by staff training, access reviews and an incident response process.
People, processes and protection.
Protecting your information takes more than a secure website. It takes accountable people and care in how information is handled.
An encrypted connection
Information you submit through our public websites travels over HTTPS. This encrypts the connection between your browser and our website.
Security leadership
Our Chief Information Security Officer (CISO) oversees our approach to protecting customer information. Security has a clear owner within our organization.
Staff security training
We train our staff on protecting customer information and recognizing security risks. Responsible data handling is part of the work of serving you.
Access reviews
We review access to customer information to help keep access appropriate to each person’s responsibilities.
Vendor checks
We check the service providers we use as part of our approach to protecting customer information. Our Privacy Policy explains how providers support our services.
Incident response
We maintain a process for responding to security incidents. If you have a concern about your information, you can contact our team directly.
Clear information. Real choices.
We use service providers to operate our websites, handle requests and appointments, and support our business. Our Privacy Policy explains what information we collect, how we use it, and your choices.
Read our Privacy PolicyA privacy question or security concern?
Contact our team. You can ask about your information, request a correction, or raise a concern.
cs@americafirsthealthcare.comPlease do not include passwords, Social Security numbers, payment card details or medical records in your email.
Payments and policies
The details you need before you apply or pay.
Who we are
America First Healthcare is a private health insurance agency offering a variety of private and traditional health insurance plans. Plans are customized based on your health status, income, state, and the level of coverage you select. We do not set insurance prices. Premiums are set by the carriers that issue coverage.
Currency
All transactions are processed in US Dollars (USD).
Application fee
For every application submitted through our company there is a non-refundable $80 application fee. This covers application processing, carrier submission, customer service, and administrative support.
Refunds and cancellations
We do not offer refunds on insurance premiums, because premium payments go directly to the insurance carriers. Requests for premium refunds must be made to your carrier.
Plan cancellations can be handled directly with your carrier, or through your assigned agent. We'll help you do either.
Payment methods
We accept the following payment methods:
- Visa
- Mastercard
- Discover
- American Express
Payment security
We use Stripe to securely process all payments. Stripe employs industry-leading encryption and is certified to PCI DSS Level 1, the most stringent level of certification available in the payments industry. Your payment details are processed by Stripe and are not stored by us.
Questions about any of this?
Call (888) 728-7640 or email cs@americafirsthealthcare.com.