Let's talk.
Health insurance, life insurance, or Medicare help, real people, located in the USA, zero obligation.
Already covered? Start here.
This is support, not sales. If you're already a member and something needs fixing, you won't get a pitch, you'll get a person who works it until it's handled.
Answer it yourself, right now.
Six things members ask most. If yours is here, you're done in about ten seconds.
Cards are issued by your carrier, not by us, but you don't have to chase them. Call us with your name and date of birth and we'll request the replacement for you, and most carriers can also show a digital card in their app the same day.
The portal belongs to whichever carrier holds your plan, so the right site depends on your coverage. Call and we'll point you to the correct one and walk through the reset rather than guessing at it.
Send it to us before you pay it. Premiums are drafted by the carrier, so we can't change a charge directly, but we will get on the phone with them on your behalf and stay on it until the billing matches your plan.
A denial is not the end of it. A lot of them come down to coding or a missing document rather than coverage. Tell us what happened and we'll review the explanation of benefits with you and help you appeal.
Tell us the doctor, facility, or medication and we'll check it against your plan before you go, which is a much better outcome than finding out at the counter.
Both are possible, and the timing depends on your carrier and whether you've had a qualifying life event like a move, a marriage, or a job change. We'll tell you plainly what your options are and what each one costs you.
Prefer email? Send it to cs@americafirsthealthcare.com and it reaches the same team.
Tell us what's going on
The more specific you are, the less we have to come back and ask.
We won't use this to sell you anything.
Opens in your email app, addressed to our support team.
Why our support is different.
Located in the USA
We serve you from our offices right here in America, no overseas call centers.
Licensed professionals
You're never talking to a lead generator, always a licensed expert who knows the industry.
No-pressure policy
Our advisors help you find the right fit, even if it isn't with us. Your needs come before any sale.
Interested in working with us?
We are hiring licensed agents, and supporting people who are not licensed yet.