Contact America First Healthcare

Need Health Insurance, Life Insurance or Medicare Help? Let’s Talk.

Our Contact Information

Whether you have a question about a claim, need to talk to an insurance advisor or want to schedule an insurance review of your current high-premium plan, our team is standing by to help.

  • Registered Office:

    123 American Way, Suite 100 Liberty City, TX 75001 United States

Get Direct Access to Our Specialists

Expert Help, Tailored to Your Needs.

Health & Life Support

Expertise: Private Health Plans, Life Insurance, Health Sharing.
  • Email:
  • Phone no.:

Senior & Medicare Support

Expertise: Medigap, Advantage, and Part D.
  • Email:
  • Phone no.:

Business & Group Support

Expertise: Small Business Plans & Employee Benefits.
  • Email:
  • Phone no.:

Have Questions for an Insurance Advisor?

Get a Free Consultation

Zero Obligation. No Hidden Costs.

Speak with a conservative, values-aligned agent today and explore protection strategies built for Americans who want choice, control, and peace of mind.

Have Questions for an Insurance Advisor?

Our licensed professionals are standing by to audit your current high-premium plan and find a better fit for your family or business.
Get Your Free 15-Minute Review Zero Obligation.
No Hidden Costs. Free Quote Tailored to You.

Why Our Support is Different

Service with Integrity.

Located in the USA

We are proud to serve you from our offices right here in America. No overseas call centers.

Licensed Professionals

Licensed Professionals
You aren’t talking to a “lead generator.” You are talking to a licensed expert who understands the industry.

No-Pressure Policy

Our advisors are here to help you find the right fit, even if it’s not with us. We prioritize your needs over a sale.
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Frequently Asked Questions

How do I contact America First Healthcare customer support?

You can submit a customer service request through the form on this page, call our office directly, or email our support team. Once your request is submitted, our support team reviews it and routes it to the appropriate department so you receive help as quickly as possible.

Choose the option that best matches your situation:

• ID Cards & Portal Help – Assistance accessing your member portal or replacing ID cards
• Claims / Billing Issues – Questions about claims, billing, or benefits
• Can’t Reach My Agent – If you’ve been unable to contact your assigned advisor
• Customer Feedback – Share compliments, concerns, or suggestions

Selecting the correct category helps us route your request to the right team faster.

Most customer service requests receive a response within one business day.

More complex issues—such as claims investigations or carrier inquiries—may take longer, but our team will keep you informed throughout the process.

If your advisor is unavailable or you have not received a response, submit a request under “Can’t Reach Agent?”

Our service team will:

• Contact your advisor
• Ensure your request is addressed
• Assign another licensed professional if necessary

Your access to support should never depend on one person.

Select “ID Cards & Portal Help” in the service request form.

Our team can assist with:

• Accessing your online member portal
• Downloading digital ID cards
• Requesting replacement physical cards from your carrier

Yes.

While claims are processed by your insurance carrier, our team can help you:

• Understand claim explanations (EOBs)
• Identify billing errors
• Contact the correct carrier department
• Clarify how your protection strategy works

We focus on helping clients understand their coverage clearly rather than leaving them to navigate the system alone.

If you need to update or review your coverage, submit a request through the form or schedule a consultation.

Coverage adjustments often require a short strategy review to ensure changes still align with your protection goals.

Absolutely.

We encourage clients to submit customer feedback through the request form.

Your feedback helps us improve:

• Communication
• Client education
• Service experience

America First Healthcare believes transparency and accountability build trust.

No.

Our support team operates from offices here in the United States.

This ensures you are speaking with professionals familiar with insurance regulations, carriers, and client needs.

No.

Our support team’s role is to solve problems and provide clarity, not sell products.

If your request requires a coverage review, it will be handled by a licensed advisor and explained clearly so you can make an informed decision.

If an issue must be handled directly by the insurance carrier, our team will guide you through the correct process and provide the appropriate contact information.

Transparency comes first—we will always tell you when something must be handled by the carrier directly.